Frequently Asked Questions
What NZ Charities and Fundraisers are eligible to benefit?
Any legitimate New Zealand based fundraising organisation may register to benefit. All major charities, sport clubs, schools, clubs of all kinds, plus special events such as a school team trip, golden oldies, emergency funding for a family tragedy, and other relief projects supported by the community. If your organisation is selected to receive the benefit of a sale on this site, it is accumulated and paid monthly accompanied by a commission report of sales made.
Who is eligible to be a supporter?
Anyone - Your personal details are kept secure and will not be sold or used for any other purpose than fulfilling your order and informing you of special offers only if you have requested us to do so.
Payment Options
1. Through our secure online credit card system - your order will be processed immediately. 2. Via internet banking or telebanking. When completing your order, please select the Telebanking/internet banking payment option. Your order will be processed as soon as the cleared payment is
received. Our bank account details are e-mailed to your email address when you've made your order. 3. You can send your payment cheque in the post and we will deliver your order when the funds have cleared into our bank account. The required address details are sent to you in an e-mail along
with your order details.
Can I pick up my order to save on freight?
Sorry no, this is not possible as product can come from various sources.
How do I know if my order has been accepted?
Within minutes of placing your order you are emailed a receipt/confirmation notice containing an order number. Please print this e-mail for your records. You will need the order number to identify your direct deposit if you choose to take this payment option. Q: Are the product prices
increased to cover the amount paid to the organisation or fundraiser? A: No. Our retail prices are highly competitive and can be favorably compared online.
